What your online ordering actually costs

A marketplace commission buys you customers. A flat fee does not. DoorDash and Uber Eats put you in front of people who had never heard of you. That is worth real money and this calculator does not price it. What it answers is narrower and, for most places, more useful: what does it cost to serve the customers who already know your name — the regular who orders the same thing every Friday and would have rung you if the page had not been there.

If most of your online orders are people finding you for the first time, the commission may be the cheapest advertising you have ever bought. If most of them are regulars, you are paying a finder's fee on customers who were never lost.

Card processing is paid on every single line here. On DoorDash and Uber Eats it is inside the commission — they pay it out of their cut. On everything else it is yours, at your own rate, which is why the box above asks. The comparison is not honest otherwise.

Per-order fees on small orders. Slice does not charge its per-order fee on orders under $10. If your average is below that this calculator leaves the fee off; if it is above, it applies it to every order, which is slightly harsh on a place with a wide spread of ticket sizes.

Set-up and hardware are left out. Slice's Family membership carries a $1,000 implementation fee and ChowNow's set-up runs $119–$499. One-time costs distort a monthly figure, so they are not in the table — but they are real and they are in the sources below.

Nobody here is lying to you, including us. Every rate is the one the company publishes on its own website, linked below, read on 23 September 2026, and Owner.com's on 28 September. Your own contract may say something different — plenty do — and if it does, the last row lets you type in what you are actually paying.

• DoorDash — Basic 15%, Plus 25%, Premier 30% on delivery; 6% on pickup. No monthly fee; commission includes card processing. merchants.doordash.com
• Uber Eats — Lite 20%, Plus 25%, Premium 30% on delivery; 7% on pickup; 15% if you deliver it yourself. merchants.ubereats.com
• Slice — Online membership $39/month plus $3.00 an order; Family membership $399/month plus $2.00 an order and a $1,000 implementation fee. Card processing 2.90% + $0.30 on both. No per-order fee under $10. slice.com/pricing
• ChowNow — Launch $229/month, Grow $319/month, Elevate $409/month on annual billing, plus 2.95% + $0.29 a transaction and a one-time set-up fee of $119–$499. Commission-free on direct orders. get.chownow.com/pricing
• Owner.com — Flexible $249/month plus a 5% restaurant fee per order; Flat Rate $499/month with no additional restaurant fees. Their own FAQ also states that the GUEST is charged a 5% order support fee on every order placed through the platform — that one is not in the table above, because the table prices what comes out of the restaurant's pocket, not the customer's. It is still a real 5% on top of your menu prices, paid by the person ordering. Card processing on Owner.com is your own merchant account at your own rate, so the table uses the rate you typed in the box above rather than a figure we made up — they do not publish one. owner.com/pricing
• Grubhub — not listed. They do not publish a single rate on a page we could link to, so there is nothing here we could stand behind. Use the last row and type in what your agreement says.
• Rail — $150 a month plus Washington sales tax. No commission, no per-order fee, no set-up fee, no contract. Card payments run through your own merchant account at your own rate; we never touch the money.